Services

Comprehensive training solutions tailored to your organization’s needs

We have used Power Concepts for Outlook training for many years. They are a great team to work and have proven to effectively train our staff in both the physical and virtual worlds. The trainers are extremely knowledgeable when sharing the various concepts, tips and tricks with ease in a hands-on learning environment. Staff who have attended the training provide very positive feedback and even recommend the course to their peers.

Metro Vancouver
Services and Solutions for a Livable Region

Corporate Training

PowerConcepts specializes in delivering customized instructor-led training. If you have five or more staff to be trained we will deliver courses tailored to the skill level and specific requirements of your staff to give you the very best ROI for your training dollar. After working with hundreds of companies and tens of thousands of staff, our instructors are excellent at using examples pertinent to the people attending the course and working on real life examples that will dramatically impact their work experience.

Conference Presentations

Looking for an engaging and useful presentation at your next conference? PowerConcepts can provide one-hour to three-hour workshops that would be greatly appreciated by all your conference attendees. PowerConcepts can provide hybrid training environments for people that are attending conferences either in person or remotely. We can speak on any computer education related topic from quick shortcuts and learning new applications to how computers can be best utilized in an education environment.

“Frank Byl has been the exclusive provider of computer lab instruction at the BCFHPS Conference for more than a decade, delivering a wide range of high‑quality computer courses each year. His professionalism, expertise, and exceptional value have made him an indispensable part of our event.

What we appreciate most is his willingness to tailor each course to the specific needs of our audience. Frank is consistently collaborative, adaptable, and easy to work with. His presentations have become a cornerstone of the conference and remain one of our most sought‑after offerings.“

BC Financial Healthcare
Professionals Society

“The one-on-one consulting sessions were invaluable. They quickly identified our bottlenecks and provided practical solutions that saved us countless hours.”

Jennifer Rodriguez
Operations Manager • Innovative Designs Inc

One-on-One Consulting

PowerConcepts can save you time and money by quickly guiding you to specific skills or to answer questions and best solutions to solve the specific issues facing your organization. Our team has a broad-based knowledge of everything Microsoft and can demonstrate and provide multiple solution ideas. PowerConcepts can even build custom applications using Microsoft tools. Call us for a free initial assessment of the challenges that you would like to address.

Publicly Scheduled Courses

Need to send just one or a few staff for training? Our publicly scheduled courses are limited to no more than 10 participants so that we can have maximum interaction between the students and the instructor. Whether in person or remote the participants will be engaged in activity and discussion throughout the session. When doing remote training we use a unique software that allows the instructor to see all the participants computers at one time on his own large monitor.

“The small class size made all the difference. I received personalized attention and walked away with skills I use every single day.”

David Thompson
Marketing Analyst • Creative Studios

“We are thrilled to share our experience working with Power Concepts. Their expertise and innovative solutions have been instrumental in helping us streamline our production flow, optimize file management, and refine our processes.

Before partnering with them, we faced challenges with efficiency and organization. Thanks to their tailored approach and commitment to excellence, we now operate with greater clarity, speed, and consistency. Their team demonstrated professionalism and a genuine dedication to our success. They’ve made a significant impact on our operations, and we couldn’t be more satisfied.“

Mercroft Construction Ltd.

Corporate Consulting and Custom Solution Development

PowerConcepts staff are experts on the utilization of the Microsoft tools and can help your organization implement these tools to a maximum benefit. We will work with you to understand your needs and design a customized solution. Sometimes we can work with your team to develop both solution and the skills to maintain and further develop the tools. In other situations, we will simply build and help implement those tools. Simply contact us here for a no charge consultation to determine if we can be of help and to discuss first steps to move forward. Click here to book a no charge meeting to discuss your project ideas.

Trusted By Leading Organizations

All our instructors are Microsoft certified. We use the CAFÉ training process. The works as follows:

Concept

The instructor will provide a question or pose a problem which will set the direction and importance of the next process to be learned.

Action

The participants are then encouraged to discover, with guidance, the steps that are required to resolve the challenge posed in the first step.

Follow-up

Here the participants get to discuss any of the challenges or insights that they gained and to consider how they can apply the skills that they just learned.

Exercise

These first three steps are then followed up with a chance to practice the new skill and reinforce the knowledge.

When participants complete one of our publicly scheduled courses, they are provided 90 days of free access to our LMS site which contains a series of videos reviewing the important concepts in the course.

Participants are also given a two-year free refresher option (one year for bookkeeping courses). If at any time over the next two years, they wish to retake the course they can do so at no charge.