All our instructors are Microsoft Certified including two Microsoft Master Instructors. We do NOT simply show our clients how use the applications. Instead we use the CAFE training method where clients experience and use guide exploration to develop new skills. Let me explain below.
1
Concept
2
Action
3
Follow-up
4
Exercise
These first three steps are then followed up with a chance to practice the new skill and reinforce the knowledge. Then the instructor can pose a new challenge or question that extends the skills to the next level. This leads to the next Concept.
90 days of free access to our LMS site
When participants complete one of our publicly scheduled courses, they are provided 90 days of free access to our LMS site which contains a series of videos reviewing the important concepts in the course.
Participants are also given a two-year free refresher option (one year for bookkeeping courses). If at any time over the next two years, they wish to retake the course they can do so at no charge.
Meet the team
Frank Byl
President & Owner
Frank Byl is a Microsoft Master Instructor with over 27 years of training and managing with PowerConcepts. Frank grew up in Burnaby, BC and after graduating from SFU in 1984, taught high school for 14 years before starting PowerConcepts in 1998. Since then he has helped thousands of corporate, government, small business and individuals gain confidence and new skills in Microsoft applications. In 2013, PowerConcepts adopted Office 365 and since then has been implementing the SharePoint tools internally and for clients.
In his spare time, Frank and his wife Susanne love most outdoor pursuits including hiking and skiing and they are passionate about sailing.
Contact Frank at frankbyl@powerconcepts.ca
Eleonora Hobbs
Microsoft Office Master Instructor
Eleonora has been teaching for 25 years. She worked as an executive instructor and advisor in software programs for CEMEX, third largest concrete company in the world, and, twice in a row, was voted the best professor of the year at Tec of Monterrey, the best business school in Latin America. Currently, she teaches Microsoft Office courses at PowerConcepts, Spanish at Okanagan College Continuing Studies and completed PID program.
Florence Ward
Bookkeeper
Florence was born and raised in Prince George, BC, where she graduated from high school with honours, before moving to the sunny Okanagan in December of 1999. She completed her Office Administration Certificate in June of 2001 at Okanagan College and has been working in the administrative and bookkeeping field since. Florence is teaching Basic Bookkeeping, Sage, and QuickBooks, both Desktop and Online. Besides work, she enjoys taking her Aussie Shepherds for walks, crocheting, and reading.
David Poitras
PowerConcepts Instructor
Shawn May
PowerConcepts Instructor
Shawn began his career at Xerox, where he honed his talents in a variety of technologies and developed a passion for helping others do the same. He now teaches the Microsoft Office Productivity Suite to corporate and public clients, with a focus on practical, real-world skills people can apply immediately.
He is widely recognized for delivering fun, relevant, and meaningful training that encourages students to think, practice, and apply what they learn. He has helped more than one thousand students improve their productivity and confidence with Microsoft Office tools.
Shawn lives in Kelowna, and when he’s not teaching, he enjoys paddling, skiing, and walking his two dogs.
